Quality of coat excellent. Cost of shipping and delivery unacceptable!
The cost of the coat was reasonable! Delivery was another problem! The custom costs and shipping were almost as much as the price of the coat!! If I had known it was going to be so much I would not have ordered the coat. You want people to order but your charges for shipping and customs are way too high! I will not be buying anything again from your company. Very disappointed shipping and customs was not included in the price!!
Arrak Outdoor USA
I agree that UPS brokerage fees are horrible, you could refuse the item and UPS will sometimes reduce their brokerage fee. Ship USPS next time, they don't charge brokerage fees. At checkout, and throughout the website we warn individuals who ship out of the country. Here is the link to information about international shipping. https://arrakusa.com/pages/international-shipping