You will get an email from us letting you know that we have received your order. Customers are automatically updated with every step we take in processing your order. Please make sure you mark our emails as safe in order to ensure you are receiving your updates.

You can change your mailing address only prior to the shipment of your order. Please email us sales@arrakusa.com.

Yes. We ship internationally. Customers are responsible for all fees associated with international shipments.

We ship 6-days weekly. Your choice of shipping, for example, ground or next day, will determine when your order arrives.